A Holistic Approach

I go past labels and symptoms to the ingredients, the foundations, and what that means for the systems at work, the experiences of the person and their own natural motivations and distresses.  Because all people are unique, I don't do quick one-size-fits-all advice.  In a consultation I set to work to focus carefully and professionally on helping each person with their particular issues.

You can find testimonials about my consulting work here.

• Those with developmental disabilities and their families.
• Those whose primary communication is typing.
• Teens and adults with Autism, PDD or Aspergers.
• Couples where one or both partners are on the spectrum.
• Those without formal diagnosis on the spectrum who feel affected by related issues.
• Students, support workers, teachers and other professionals seeking to better understand particular clients or autism in general (for professionals I can supply a tax invoice stating services as professional development).

• Payment for consultations is by credit card via PayPal below.
• When you pay for a consultation I receive notification of your payment which includes your email address.
• When I receive notification of your payment I will then contact you so we can start. 
• I never exceed one hour in any one consultation without asking if you want to continue.  
• I keep track of the time you've spent so you can use your hour all in one go or spread it out over time using it as a 'drop in troubleshooting service' for future issues you'd like quick tips for.

1. EMAIL CONSULTATIONS - $50 AUD
2. SKYPE CONSULTATIONS (online live video link up) - $60 AUD

Types of online consultation

1hr email consultation $50.00 1hr Skype consultation $60.00

PayPal will do the conversion for you, but to get an idea of what this could be in your own currency using www.xe.com/ucc/

 

• You send your information and questions (I do not charge for time spent reading, only answering). 
• You can also send photos and short video clips.  
• I try to thoroughly address as much as I can in our hour. 
• You will usually get your replies within 24 hours.
• When I reply I will insert my responses into the text of the email you had sent me.  This way you get back your original email but now have my responses inserted throughout to refer back to.
• If you want me to delete what you've sent, I can do that and simply send my own replies. 

In your consultation email you should explain:

• The context of who your consultation is about
• The nature and history of the issues and what things you want help with
• What questions you have or what things you need instructions, feedback or opinion on.

If my replies only take me 15 or 30 mins the rest of the paid hour will remain in credit for a future email consultation.

• I will only reply within the 60 minutes of my paid reply time and will then insert a line explaining our paid time has run out at that point. 
• When you've used up the hour's time you've paid for you are free to book another hour's time if you need or want to. There is no obligation to do so.

Skype is a means of doing online audio-video meet ups or typed chat in 'real time'.  This means we could see and hear each other directly and I can visually demonstrate techniques to you.  You can download Skype for free here:

http://www.skype.com/

Skype consultations are done in 'real time' so we would have to match up our time zones and make an appointment to meet on Skype. I'm in Melbourne, Australia. You could check time zone match ups using the 'Meeting Planner' tool here:

http://www.worldtimeserver.com/meeting-planner.aspx

Try and pick a match up time during reasonable business hours (between 9am- 5pm) here in Melbourne if possible. 

• When you have found a reasonable meet up time email me at bookings(at)donnawilliams.net
• I'll find us an appointment time to meet up on Skype and swap Skype addresses. 
• You can then feel free to then book and pay for your hour.

When we meet up on Skype be ready to explain:

• The context of who your consultation is about
• The nature and history of the issues and what things you want help with
• What questions you have or what things you need instructions, feedback or opinion on.

If replies may only take me 15 or 30 mins the rest of the hour you paid for will remain in credit for a future  Skype consultation. When the 60 minutes of my paid reply time is up I will let you know.  You are then free to arrange a future Skype meet up appointment and pay for another hour's time if you need or want to. There is no obligation to do so.

Those unable to pay by Paypal online banking may pay by International Postal Order made out for Australian currency.

Please contact me by email at bookings(at)donnawilliams.net to arrange this.